Kilpex, LLC Privacy Policy

At Kilpex Pest Solutions (Kilpex, LLC), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide to us through our website, services, and SMS/text messaging programs.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name, email address, phone number, and billing information.
Service address, property details, and information related to requested services.
Information you provide when contacting us, requesting a quote, scheduling service, or communicating with our team.
SMS/text messaging consent and communication preferences.

How We Use Your Information

We may use your information to:

Schedule, provide, and confirm pest control services.
Send appointment reminders, service updates, account notifications, and other service-related communications.
Respond to inquiries and provide customer support.
Process payments and maintain customer records.
Improve our services, customer experience, and communications.

How We Share Your Information

Kilpex Pest Solutions does not sell or rent your personal information to third parties for marketing purposes.

We may share information with trusted vendors, contractors, or service providers when necessary to operate our business or provide services to you. These parties are permitted to use the information only as necessary to perform services on our behalf.

Mobile information, SMS opt-in data, and consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS/Text Messaging

By providing your mobile phone number and opting in to receive SMS/text messages from Kilpex Pest Solutions, you consent to receive messages related to our services, including appointment reminders, service updates, account notifications, and customer service communications.

Message frequency may vary.
Message and data rates may apply.
Reply STOP at any time to opt out of SMS communications.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing our services.

Your Privacy Choices

You may opt out of certain communications at any time.

For SMS/text messages, reply STOP to any message. For marketing emails, use the unsubscribe link included in the email.

You may also contact us directly with questions or requests regarding your personal information.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Kilpex Pest Solutions (Kilpex, LLC)
Email: admin@kilpex.com
Phone: 407-375-2167
Website: www.kilpex.com